Frequently Asked Questions

HELIX golf bags feature our patented retractable hard-shell cover, 360° silent lockable wheels, and a modular compartment system designed for maximum convenience, protection, and performance. We combine innovation, function, and aesthetics to deliver a top-tier experience.

We use premium materials including impact-resistant polycarbonate covers, weather-resistant fabrics, high-performance zippers, and aircraft-grade aluminum components to ensure durability and longevity.

Yes! Our patented retractable cover system transforms your bag into a hard-shell case, offering exceptional protection without the need for an additional travel bag.

All orders placed on https://sixzon.com are processed and shipped from our fulfillment center in California & Illinois

At this time, we primarily ship within the United States. For international inquiries, please contact sales@sixzon.com

Standard shipping usually takes 3–7 business days depending on your location. Expedited options may be available at checkout.

We accept returns within 30 days of delivery, provided the item is unused and in original condition. Please visit our Returns & Exchanges page for full details.

Yes. HELIX golf bags come with a 1-year limited warranty against manufacturing defects. Warranty does not cover normal wear and tear or accidental damage.

Please email sales@sixzon.com within 7 days of receiving your item, including your order number and a photo of the issue. We’ll work quickly to resolve the problem.

We recommend spot cleaning with a damp cloth and mild soap. Avoid using harsh chemicals or machine washing to maintain the integrity of materials and zippers.

Yes, our cover system features a manual locking mechanism that keeps the shell securely in place during transport.

Yes. Several of our core technologies, including the retractable cover and wheel system, are protected by international PCT patents. For more details, visit our Patents page.

Absolutely. For corporate gifting, event partnerships, or wholesale inquiries, please contact us directly at sales@sixzon.com